How To Get Help
Our accounting software is designed to be easy to use, with help available as you need it. Choose one of these help options to find answers fast:
Hover or touch an icon for more explanation of a page, section, or report. Click or tap the icon to read a full help article in a new browser window in our Help Center.
You’ll find short videos within the software and within some training articles. These videos offer step-by-step instructions on common tasks, such as paying bills or a vendor. Look for the TV icon on any page.
As you learn your way around the software, you can hide or show the help icons as needed using the “HintsOn/Off” link at the bottom of any page.
The “Help” Link
Click on the “Get Help” link at the top of any page to search for training articles in the Help Center. From there, you can also email, call, or chat with our Customer Support team.
In the Help Center, you can find step-by-step instructions for many of the most common questions. Choose a product category from the menu. Or, search all of our software help articles using the search bar.
During business hours (Monday – Friday, 9:00 a.m. to 7:00 p.m. Eastern Time), you can chat live with a Patriot Customer Support representative. Click “Get Help” at the top of any page, then “Chat with us.”
You can call (877) 968-7147 (toll-free) between 9 a.m. and 7 p.m. Eastern Time to speak to a Patriot Customer Support representative. We can offer you routine customer support at no extra charge. For complicated issues, we can offer you support at a very reasonable rate that we’ll discuss with you ahead of time.